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The Starbucks Experience
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| Author(s): |
Joseph A. Michelli |
| Publisher: |
New York : McGraw-Hill, c2007. |
| Availability: |
1 in stock |
| Price: |
€8.00 |
Reference |
| ISBN: |
0071477845 |
| Category: |
Business & Management |
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Notes
Includes bibliographical references (p. 183-193) and index.
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
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