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As Ireland's leading and only Irish-owned sports retailer, Life Style Sports inspires and empowers the Stylised Athlete, across the whole island, through best-in-class omnichannel experiences for our customers.


Our modern Brand Centre sits in the heart of Dublin city above our flagship store, for seamless collaboration between our BC and stores teams. Our new carbon-neutral Fulfilment Campus leads the way as the first in Ireland.


Supported by over 800 team members across 43 stores, and a rapidly expanding eCommerce operation, we have a strong identity and distinct concepts (Boot Room, Women’s Studio, Trainer Central, Faster Stronger, and Kids), providing all the latest drops across performance and fashion from the biggest brands in sports, like Nike, Adidas, Under Armour and loads more.


Our culture is encapsulated through three core Brand Values: Social, Inspirational & Fearless. These are interjected into every aspect of our business, whether that's guiding the direction of our brand strategy, or inspiring our approach to team events and training days or workshops with leading brands. It's one of the many reasons we've been voted one of the Best Employers in Ireland every year by the Sunday Independent!


ROLE SUMMARY


Deliver EPIC customer service by adhering to customer service Best Standard Practices (BSPs) and demonstrate exceptional product knowledge to drive sales, increase store conversion rates and offer add on sales to increase average basket size transactions. Work with store teams to implement and maintain visual merchandising standards, prevent stock loss and any additional duties. All our team members must demonstrate a flexible approach to work.


KEY REQUIREMENTS


We are an ambitious, passionate and engaging brand. We believe our teams must demonstrate the following qualities to meet our brand values and be a part of our credible team.


  • Brand Values

  • Social

  • Inspirational

  • Fearless


Behavioural Competencies:


  • Display a passion for retail, sports, customer service and our brand

  • Strong interpersonal and communication skills both oral and written and displays professionalism and confidence when communicating to all stakeholders

  • Ability to work as part of a team and on own initiative


Desired Criteria:


1-2 Years’ experience in a sports or a fashion retail environment

Actively participates in sport


Role Responsibilities:


In conjunction with Company Best Standard Practices (BSPs) and Policies and Procedures, team members are responsible for the following tasks.


  • Super Service & Commerciality

  • Committed to delivering excellent customer service demonstrating a nothing is too much trouble attitude

  • Display an enthusiastic, confident & dynamic attitude in work and towards customers

  • Read, understand and action the Company Sales Priorities for the week

  • Adhere to Super Seven Points


Drive & meet daily individual targets:


  • Sales

  • Gift Card

  • Jersey Sales


Use selling techniques to encourage add on sales and up-selling on products

Communicate all Company and in-store sale promotions to customers to increase conversion rates

Always advise or bring the customer to the fitting room offering them additional products to try on


Product Knowledge


  • Achieve & maintain 100% in Myagi and communicate technical knowledge to the customer to explain features and benefits of products

  • Read and understand Tech Sheets in the store Product knowledge folder and on the Company’s eLearning tools

  • Attend and actively participate in supplier training events when scheduled


Cash Desk


Greet the customer with a smile, delivering a quick and efficient service to customers

Use the stock locator or additional Company tools to meet with Customers requirements

Advise customers of additional promotions in-store and the option to purchase a gift card

Scan all the items removing the security tags, checking the correct sizes of the product before processing the sale transaction and placing the goods neatly in a Life Style Sports shopping bag

Thank the customer for shopping with Life Style Sports and provide them with their receipt


VISUAL MERCHANDISING (VM)


  • Adhere to VM Principles Guide

  • Assist store management in implementing VM Store Communications


  • Ensure all products are hung correctly,

  • Ensure all products are ticketed with the relevant Point of Sale (POS)

  • Ensure full size availability is available on the shop floor, with all products sized from small to large.


Houses Keeping:


  • Attend to general housekeeping at the beginning, during and end of each shift

  • Ensure the sales floor is free form debris and potential safety hazards

  • Ensure all fixtures mirrors, shoe tiers and displays are kept clean and free from dust.

  • Processing deliveries as per company as per company guidelines

  • Complete housekeeping checks on fitting rooms

  • Action Sales floor Recovery

  • Minimizing Stock Loss & Health & Safety

  • Be vigilant and attentive towards the protection of the business assets

  • Report any suspicious behavior to a member of the management team


Benefits:


  • Employee discount

  • Store discount


Schedule: Day shift

Experience: Sales: 1 year (preferred)

Language: English (preferred)

Full - Time & Part - Time // Sales Team Member // Life Style Sports

Full - Time & Part - Time // Sales Team Member // Life Style Sports

Aged 20 or more €10.50 per hour
Aged 19 €9.45 per hour
Aged 18 €8.40 per hour
Under 18 €7.35 per hour