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We and all who are part of the team at Sheridans have worked hard to gain our reputation as Ireland’s leading cheese retailer. We believe that the single most important factor in this has been the experience which customers have each and every time they shop with us – from the quality of produce, to the knowledgeable and friendly staff, to the way we serve and present cheeses. We are always keen for the customer to participate and taste as they buy. We have shops & counters in Dublin, as well as across Ireland. Many of the best of Ireland’s retailers also stock Sheridans products so you can find them throughout Ireland. Ever heard of a cheesemonger? If you are looking for an exciting, new opportunity & to become part of the Irish food scene and spend your days chatting with customers about the world of cheese - this is the job for you! We are looking for new cheesemongers (no previous experience needed) to work & train with in our Cornelscourt Counter. We are looking for people who can sell great cheese, people who can make the connection between the producers of this food and the people who will be consuming it. This involves telling stories, tasting the food, and sharing knowledge and experience. Working for Sheridans Cheesemongers is an opportunity to gain skill, and deep knowledge of Irish and European food production and culture. This will be achieved through our own in-house training, and practical experience.


 The candidate must have a passion for food, and a willingness to learn. They must enjoy conversation, and understand the importance of working with and promoting artisan food products. 


JOB DESCRIPTION 


The Cheesemonger is responsible for cheese, food, and non-food item sales at the counter and concession walls. The Cheesemonger is charged with caring for cheese to ensure it is sold in its best condition and ensuring the Cheesemonger has thorough knowledge of all products and services that the concession offers, including the product's "story," how the product pairs with other products and the ability to explain flavours. The Cheesemonger will also be responsible for cleaning the counters, storage areas and fridges. The Cheesemonger is charged with providing customer service and making sales in a sometimes fast-paced environment, for maintaining Sheridans Cheesemongers high standard of personal, exemplary customer service and unique approach to offering local food, producers and culture 


Key Responsibilities:


  • Learn about, and educate customers about, Sheridans Cheesemonger's products and services. 

  • Learn about, and educate customers about, Irish & European artisan cheese and food producers. 

  • Learn about all current products in range and be familiar with dairy, deli, ambient categories.

  • Work in a fast-paced, sometimes crowded, sales environment with tact and patience. 

  • Customer focused, customer facing position and always on hand to assist customers with queries or service. 

  • Be familiar with, and assist customers with use of, the Sheridans website.

  • Receive product deliveries and organize their storage in their designated areas.

  • Describe tastes, flavours, textures of, and pairings with, cheese and other foods. 

  • Maintain/care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste.

  • Merchandise/arrange/display cheese, and other items in the retail space. 

  • Learn/maintain food safety standards required of a safety-inspected food environment 

  • Record and maintenance of HACCP documents.

  • Working knowledge of allergens and ability to navigate Allergen Book. • Prepare and display cheese as instructed by team Leaders or managers.

  • Maintain cheese signs and displays throughout the day.

  • Display beautiful food Hampers (during seasonal periods)

  • Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.

  • Report any issues with product, customers, or otherwise to Team

  • Leaders or Retail Managers.

  • Read, update, and maintain Daily Handover Book.

  • Participate in quarterly stocktaking of inventory.

  • Daily maintenance of the counter: keep displays full; date rotation; help control stock levels.

  • Collect and remove rubbish and recycling from the around the counter floor when needed.

  • Other ad hoc duties & responsibilities as needed as directed by Team Leader and/or Retail Managers


Department Structure Reporting to: 


Team Leader and Retail Manager Working with: Cheesemongers and Team Leader(s) Manage/Supervise


 QUALIFICATIONS/EXPERIENCE 


  • 1 years’ experience in a similar role desirable but not essential.

  • At least 1 year working in similar retail setting or company to Sheridans preferable; 

  • Excellent knowledge of Irish and European farmhouse cheese;

  • HACCP trained or awareness of HACCP/Food Safety in Retail;

  • Interest in cheese, and other local, artisan foods; 

  • Self-motivated with ability to work independently;

  • Conversation and listening skills;

  • Outgoing, cheerful, friendly personality;

  • Passion for great customer service; 

  • Excellent customer service and communication skills; 

  • Organised and calm under pressure; 

  • Available Saturday & Sunday

Part - Time // Cheesemonger Cornelscourt // Sheridans Cheesemongers

Part - Time // Cheesemonger Cornelscourt // Sheridans Cheesemongers

€11 per hour & €12 Sundays