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COVID-19 Update Welfare FAQ’s on On-Campus Accommodation



Hi, it’s Úna here to take you through some of the most pressing Welfare questions students have asked since the outbreak of Covid-19. The majority of requests for information surround on campus accommodation and they are all listed below.


If you have any welfare related questions, email me on welfare@ucdsu.ie 


Will campus residences be open? 

Residences will remain open. Front of House will remain open along with Campus Services and the Duty Manager system. A reduced number of SRAs and RAs will be present and will be supplemented by additional staff. If you have concerns regarding your on-campus accommodation, you can contact residences@ucd.ie


What will I do if my agreement runs out?

Agreements will be extended should you be unable to return to your normal place of residence at the end of your current agreement.


Can I stay in the same room?

You may be asked to move rooms in order to facilitate the best management of the residences. 


Can I give up my rental agreement?

If you wish to give up your rental agreement, you will be allowed to do so. You can download a cancellation form here.


What will happen to my personal belongings?

You must  remove all personal belongings before you leave. If you are unable to return to UCD, you should request that your belongings be placed in storage or disposed of. The University cannot ship belongings, but will store until the COVID-19 national response ends.


Am I eligible for a refund?

If you are a current UCD student, resident on-campus and your fees are up to date, you should be eligible to complete the cancellation form and have a potential refund calculated for you.


How much will my refund be?

This will depend on:


  • Your current residence

  • Whether your fees are up to date

  • The date you physically leave your residence - the rebate is based on a pro rata daily rate of the licence fee surrendered


Will I still get my housing deposit back?

The security deposit refunds will be calculated as per end-of-year procedures when outstanding additional cleaning, maintenance and lock-out fees are applied.  Any balances due will then be refunded.


How do I cancel my accommodation?

You must complete a cancellation form - the revised current version is available here - and submit to email address residences@ucd.ie and residencefinance@ucd.ie